Privacy Policy/ Terms and Conditions

At Serenity Wellness Surrey, your privacy is important to us. We are committed to protecting any personal information you provide when using our services.

Information We Collect
We collect personal details such as your name, contact information, and health preferences when you book appointments or subscribe to our newsletters.

How We Use Your Information
Your information helps us provide personalized wellness services, manage bookings, and keep you informed about our offerings and promotions.

Terms and Conditions – Cancellation & Rescheduling Policy

At Serenity Wellness Surrey, we strive to offer the best experience for all our clients. To ensure fairness and availability, please review our cancellation and rescheduling policy:

24-Hour Notice Required:
Cancellations or rescheduling requests for classes and treatments must be made at least 24 hours before the scheduled appointment time.

How to Cancel or Reschedule:
Please contact us by phone, email, or through our booking system to make any changes.

Late Cancellations or No-Shows:
If you cancel less than 24 hours before your appointment or fail to attend without notice, a cancellation fee may apply, or the session may be forfeited.

Rescheduling:
All appointments can be rescheduled if done within the 24-hour notice period, subject to availability.

Thank you for your understanding and cooperation.

Would you like this made more detailed or combined with other terms?